Confusion and frustration reign as Elon Musk lays off half of Twitter’s staff

Confusion and frustration reign as Elon Musk lays off half of Twitter’s staff

At the Tokyo office, some Twitter workers received the same email near the end of the workday on Friday, an employee there said.

Other employees were still invited to meetings. Esther Crawford, project manager, asked people to join a standup meeting at 9:30 pm in San Francisco on Thursday, as some layoff notices went out.

“I recognize this is a crazy moment where Tweeps are losing access and termination is in progress,” she wrote on Slack, adding a broken heart emoji and a link to a video conference room, according to messages reviewed by The Times. Ms. Crawford works on Twitter Blue, a subscription product that faces a Nov. 7 rollout deadline or those on the team face termination.

A small group of employees watched the meeting via video conference as Ms. Crawford went through product updates and troubleshooting issues. Suddenly, a crew member dropped out in the middle of a call, three people with knowledge of the incident said. Access to that person has been terminated from the Twitter network.

Many of the cuts were deep. The human rights and disability experience teams have been cut, three people familiar with the decision said. The Internet technology team — which is partly responsible for keeping the site up and running — has become a “skeleton crew,” the two people said. The marketing, social, curatorial, studio and implementation teams were also affected, as well as the “Redbird” platform and infrastructure support department.

People who work from home were targeted for the cuts, the two people said.

On Friday morning at Twitter’s San Francisco offices, which were closed to most employees, at least nine security guards patrolled the two buildings that make up the headquarters, walking the perimeter and checking that some doors were locked. On the floor above one of the lobbies, the overhead lights were dimmed.

Those who were not released tried to gauge who remained, according to private group messages seen by The Times. They exchanged support notes for workers who lost their jobs they were pregnant or on work visas. Some employees volunteered to be laid off so that colleagues on visas would not lose their jobs, two people familiar with the layoffs said.

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